Legal information

Privacy Policy

We are Taylor Travel Management Group B.V.. We respect your privacy and private life, but sometimes we need your Personal Data. We consider Personal Data to be any information relating to an identified or identifiable person, in conformity with the General Data Protection Regulation (the GDPR).

This policy explains which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we store, protect and process this Personal Data.

This Privacy Policy applies to our Website taylortravelmanagementgroup.com (the Website) and the services or products we provide (the Services). We process your Personal Data in accordance with the GDPR and all other relevant legislation and regulations in the field of protection of Personal Data, like Dutch Telecommunications Act (Telecommunicatiewet) regarding the use of cookies (the Relevant Legislation).

Are you under the age of 16?

If you are younger than 16 years old, you need permission from your parents or legal guardian to use our Website and Services.

Processing of Personal Data

In order to provide you with our Websiteand Services, we process your Personal Data.

Who is the controller of your Personal Data?

We are the controller of your Personal Data within the meaning of the Relevant Legislation. At the end of this Policy, you can find our contact details.

What Personal Data do we process, on which legal basis and for which specified purpose(s)

We need some of your Personal Data in order for you to use our Website and Services.

We are allowed to process your Personal Data, because we comply with the Relevant Legislation. We lawfully process your Personal Data because:

  • Processing Personal Data is necessary in order to perform our contract;

  • We have to comply with a legal obligation;

  • We have legitimate interests to process your Personal Data, where we have considered these are not overridden by your rights;

  • You have given us consent;

  • Processing is necessary in order to protect the vital interests of you or another person, or

  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

We make sure that the processing of your Personal Data is adequate, relevant and limited to what is necessary in relation to the purpose for which the Data is processed.

In the table below you will read (1) which Personal Data we process (2) for which purpose(s) and (3) on which legal basis.

We shall only use your Personal Data for the following purposes or for compatible purposes. By doing so, we will not use your Personal Data in an unexpected manner.

(Personal) Data

Purpose(s)

Legal basis

Contact Data:

  • Company name

  • First and/or last name

  • Email address

  • Address

  • Phone number

  • Chamber of Commerce number

  • VAT number

We use these Data:

  • To contact you

  • To correspond with you

  • For the delivery or performance of our Services to you

We process these Data on the basis of:

  • A necessity to perform the contract

  • Consent

Payment Data:

  • Payment Data of the paying party

  • Invoices

  • An overview of the purcases of our Services

We use these Data:

  • To send invoices

  • To update our financial administration

  • A necessity to perform the contract

  • Consent

Partner and/or supplier Data:

  • Company name

  • First and/or last name

  • Email address

  • Address

  • Phone number

  • Chamber of Commerce number

  • VAT number

  • Payment Data

  • Invoices

  • Purchases from suppliers or partners

We use these Data:

  • To contact you

  • To correspond with you

  • To purchase a Service or product

  • To update our financial administration

  • A necessity to perform the contract

  • Consent

Data for marketing and promotional reasons:

  • First and/or last name

  • Email address

  • Address

  • Phone number

  • Purchase overview

We use these Data:

  • For marketing and promotional reasons

  • In order to make you offers

  • In order to send you our newsletter and/or updates (you can always unsubscribe from our newsletter and/or updates)

  • A necessity to perform the contract

  • Consent

Content Data related to the Services:

  • Correspondence or chat messages

  • Your questions about our Services

  • Results

We use these Data:

  • To provide you with an optimal service

  • To execute our agreement

  • A necessity to perform the contract

  • Consent

Other Data:

  • Photos

We use these Data:

  • To optimise our Services

  • A necessity to perform the contract

  • Consent

How do we receive your Personal Data?

Personal data we receive from you:
We receive Personal Data directly from you when you log in to the website, by e-mail, by phone and by online chat.

Personal Data of third parties that you provide to us:
It is possible that you provide us with Personal Data of third parties. We would like to remind you that it is your own responsibility to verify if those parties agree with the provision of their Personal Data.

Personal data from external organizations:
Besides the information we receive from your employer, it is possible that we receive (additional) Personal Data from external organizations (as far as this is permitted by law), like Marketing agencies.

Are you obliged to share your Personal Data with us?

In some cases, the processing of your Personal Data is necessary. This is relevant, for example, when we have to process your Personal Data in order to oblige to a contract with you or to provide a service to you. Without your Personal Data, we cannot provide our Service to you.

Automated individual decision-making

We do not use automated individual decision-making.

How do we secure your Personal Data?

We do our utmost to protect your Personal Data from being lost, destroyed, abused, altered or spread by unauthorized parties. For this reason, persons who have nothing to do with your Personal Data, do not have access to them. We ensure this by taking the following measures:

  • Secure network connections with Secure Socket Layer (SSL), or a comparable technology;

  • Security of Personal Data in accordance with the ISO 27001 standard;

  • The access to the Personal Data is strictly limited to the employees on a ‘need to know’ basis;

How long do we store your Personal Data?

We shall not store your Personal Data longer than the period in which we need them for the aforementioned purposes. We delete the Personal Data after we no longer need them for the purpose we process them for.

With whom do we share your Personal Data?

If we have a legal obligation to share your Personal Data, we will do so. This is the case, for example,
if a public authority legally requires us to share your Personal Data.

Transfer

We shall only process your Personal Data within the European Union. We shall only process your data outside the European Union if that country offers an appropriate level of protection for your Personal Data.

We shall never transfer your Personal Data to other countries or to other parties than those mentioned above.

Links

Our website may contain links to other websites. We are not responsible for the content or the privacy protection on these websites. Therefore, we advise you to always read the Privacy Policy of those websites.

Cookies

A cookie is a small text file that can be sent via the server of a website to the browser. The browser saves this file to your computer. Your computer is tagged with a unique number, which enables our site to recognize that computer in the future.

We use cookies to improve the user experience on our Website. Moreover, cookies ensure that the Website works faster, that you can visit our Website safely and that we can track and solve errors on our Website.

You can always delete or disable cookies yourself via the browser settings. No more cookies will be stored when you visit our Website. However, please note that without cookies, our Website may not function as well as it should. For more information you can read our cookie statement.

Modifications to the Privacy Policy

We may modify this Privacy Policy. If we substantially modify the Privacy Policy, we shall place a notification on our Website together with the new Privacy Policy. We shall notify registered users in case of a substantial modification. If you are not a registered user, we advise you to consult the Website and this Policy regularly.

Your rights

You have the following rights:

  • You can request access to your Personal Data;

  • You can request us to correct, limit or delete your Personal Data. In the event of fraud, non-payment or other wrongful acts, we can store some of your Personal Data in a register or on a blacklist;

  • You can request a copy of your Personal Data. We can provide this copy to third parties at your request, so you do not have to do so yourself;

  • You can object to the processing of your Personal Data;

  • You can file a complaint at the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you are of the opinion that we wrongfully process your data;

  • You can always withdraw your permission to process your Personal Data. From the moment of your withdrawal, we cannot process your Personal Data anymore.

Contact

In the event that you wish to exercise these rights, or in the event of other questions or remarks regarding our Privacy Policy, you can contact us via the following contact details.

Taylor Travel Management Group B.V.
Thermiekstraat 68
1117 BD The Netherlands
59924837
+3185 401 3539
office@taylorgroup.nl

Cookie Declaration

What are cookies?

Cookies are small text files that we, Taylor Travel Management Group, send to your browser via the server of our website. These files are stored on your device by your browser. Your device gets a unique number, which enables our website to recognize the device afterwards.

Why do we use cookies?

Cookies make sure that the website runs smoothly and that you can safely enjoy your visit. The cookies also ensure that we can see how our website is used and how we can improve it.

Which cookies do we use?

Functional cookies
Functional cookies are necessary for the website to function adequately. Furthermore, you will not be able to log in. On top of that, some of your indicated preferences cannot be saved without the use of cookies.

Analytical cookies
Analytical cookies are used to check the quality and effectiveness of our website. For these cookies, we make use of Google Analytics. That way, we can see how the website is used and how we can improve it. We have entered into a data processing agreement with Google. This stipulates that Google will not use the data collected by these cookies for other Google services. In addition, we have disabled the forwarding of IP addresses to Google.

How can I examine, correct or delete my personal data?

You may request us to have a look at your collected data, to correct it and/or to remove it. Please send an email to: office@taylorgroup.nl.

How can I switch off or remove cookies?

You can choose not to give permission for the placement of cookies. In the settings of the browser, you can change the settings to ensure that cookies will be blocked. Most browsers provide you with an explanation on how to do this in the so-called ‘help-function’. However, if you block the cookies, it is possible that you will not be able to enjoy all the technical features our website has to offer and it may negatively affect your user experience.